{"id":35343,"date":"2024-09-13T18:49:00","date_gmt":"2024-09-13T18:49:00","guid":{"rendered":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/?page_id=35343"},"modified":"2024-10-03T19:39:47","modified_gmt":"2024-10-03T19:39:47","slug":"my-alerus","status":"publish","type":"page","link":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/personal\/banking\/digital-banking\/my-alerus\/","title":{"rendered":"My Alerus"},"content":{"rendered":"\n<section id=\"Header\" class=\"hero hero-position-1\">\n    <div class=\"container\">\n        <div class=\"hero-slider\">\n            <div class=\"hero-container blue\"><div class=\"content\">                                                        <img decoding=\"async\" src=\"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-content\/themes\/alerus\/img\/swoosh.svg\" alt=\"alerus image accent\" class=\"hero-swoosh\">\n                            \n                        <h1>Personalized online banking.<\/h1>\n                                                <p>My Alerus points you toward smarter decisions that\u2019ll turn financial stresses, like overcoming debt and saving for retirement, into confidence.<\/p>\n                         \n                    <\/div><\/div>        <\/div>\n            <\/div>\n<\/section>\n\n\n<section class=\"breadcrumbs\">\n    <div class=\"container breadcrumbWrapper\">\n        <p id=\"breadcrumbs\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/p>    <\/div>\n<\/section>\n\n<section id=\"Intro\" class=\"general one-column default\">\n    <div class=\"container\">\n        <div class=\"column\"><div class=\"module\"><p>My Alerus is your personalized hub where you can track and improve all your financials. Simply link your financial accounts and start your path to financial confidence.<\/p>\n<\/div><\/div>    <\/div>\n<\/section>\n\n\n\n<section id=\"About\" class=\"cta image-orientation-left\">\n    <div class=\"container\">\n        <div class=\"left\">\n            <ul class=\"checklist\" style=\"columns: 1;\">\n<li><strong>Set Your Course<\/strong><br \/>\nMy Alerus points you toward smarter decisions that\u2019ll turn financial stresses, like overcoming debt and saving for retirement, into confidence.<\/li>\n<li><strong>Stay on Track<\/strong><br \/>\nIt is your personalized hub where you can track and improve all your financials. Simply link your financial accounts and start your path to financial confidence.<\/li>\n<li><strong>Get Started<\/strong><br \/>\nMy Alerus is available to anyone with a personal account relationship with Alerus. Open an account with Alerus or log in to get started.<\/li>\n<\/ul>\n\n                    <\/div>\n                    <div class=\"right\">\n                <img decoding=\"async\" src=\"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-content\/uploads\/2024\/08\/My-Alerus-Screen.png\" alt=\"My Alerus Screen\" class=\"cta-img\">\n            <\/div>\n            <\/div>\n<\/section>\n\n\n<section id=\"How it works\" class=\"cta image-orientation-right\">\n    <div class=\"container\">\n        <div class=\"left\">\n            <h3>How it works<\/h3>\n<p>My Alerus uses your most current financial data to help you reach important milestones and improve your financial health. With personalized support from your Alerus advisor, you\u2019ll have the financial guidance to reach higher.<\/p>\n<ul class=\"checklist\" style=\"columns: 1;\">\n<li><strong>Financial wellness score: <\/strong>Your financial wellness score with measurement across five key workout areas<\/li>\n<li><strong>Accounts: <\/strong>Up-to-date financial data from all your Alerus accounts<\/li>\n<li><strong>Budget:<\/strong> Your personalized budget so you can monitor expenses across spending categories<\/li>\n<li><strong>Log in to your account:<\/strong> If you have never logged in to your Alerus account, you will first be asked to sign up<\/li>\n<li><strong>Link up your accounts:<\/strong> Access your Alerus accounts and link to your accounts from other financial institutions to get a full financial picture<\/li>\n<li><strong>Start your path to financial confidence:<\/strong> Use My Alerus tools to improve your financial wellness.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\n                    <\/div>\n                    <div class=\"right\">\n                <img decoding=\"async\" src=\"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-content\/uploads\/2024\/10\/Feature-Section-Financial-Wellness.png\" alt=\"Feature Section Financial Wellness\" class=\"cta-img\">\n            <\/div>\n            <\/div>\n<\/section>\n\n<section id=\"Demo\" class=\"general one-column default nobottom\">\n    <div class=\"container\">\n        <div class=\"column\"><div class=\"module\"><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/o4gtdt5bbr.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\"><div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\"><div class=\"wistia_embed wistia_async_o4gtdt5bbr videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/o4gtdt5bbr\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div><\/div><\/div><\/div><\/div><\/div>    <\/div>\n<\/section>\n\n\n\n<section id=\"FAQs\" class=\"accordion notop\">\n    <div class=\"container\">\n        <div class=\"intro\"><h2>Frequently asked questions<\/h2>\n<\/div>     \n        <div class=\"accordionItems  accordion-padding\" id=\"accordionItems-1\">\n            \n                    <div class=\"accordionItem\"><div class=\"accordionTitle accordionTitle-1\" id=\"accordionTitle-1-1\"><span>What steps are required to sign up for My Alerus?<\/span><\/div>\n                    <div class=\"accordionCopy accordionCopy-1\" id=\"accordionCopy-1-1\"><p><span style=\"color: #297d97;\"><a class=\"\" style=\"color: #297d97;\" href=\"https:\/\/login.alerus.com\/signup\" target=\"_blank\" rel=\"noopener\">Register\u00a0online<\/a>\u00a0<\/span>by following the steps.<\/p>\n<ul>\n<li>Enter your\u00a0<strong>First Name<\/strong>\u00a0and\u00a0<strong>Last Name<\/strong>.<\/li>\n<li>Select a verification method from the dropdown list.<\/li>\n<li>Enter your Social Security number, date of birth, phone number (this phone number will be used to verify your identity at login), username, personal email address, and password.<\/li>\n<li>Click the \u201c<strong>Create Account<\/strong>\u201d button.<\/li>\n<li>Next, you will receive an electronic consent form and terms and conditions. Review and click\u00a0<strong>Accept<\/strong>.<br \/>\nOn the next screen, select a phone number and your preferred authentication method (text, call, or authenticator app). Review and click\u00a0<strong>Submit<\/strong>.<\/li>\n<li>Enter the six-digit code sent via text or call and click\u00a0<strong>Submit<\/strong>.<\/li>\n<\/ul>\n<p><strong>Note: The first time you log in, you\u2019ll need to set up 2-factor authentication<\/strong>\u00a0by choosing how you want to receive verification codes; text, or voice call. We\u2019ll ask for a verification code if you log in from an unrecognized computer or phone, forget your password, or identify anything out of the ordinary. These codes help us confirm it\u2019s really you accessing your account \u2013 not someone pretending to be you.<\/p>\n<\/div><\/div>\n                \n                    <div class=\"accordionItem\"><div class=\"accordionTitle accordionTitle-1\" id=\"accordionTitle-2-1\"><span>What if I forgot my username and password?<\/span><\/div>\n                    <div class=\"accordionCopy accordionCopy-1\" id=\"accordionCopy-2-1\"><p>Don\u2019t worry; it happens! We can help you recover your username or reset your password online.<\/p>\n<p>If you\u00a0<strong>forgot your username:<\/strong><\/p>\n<ul>\n<li>Go to the\u00a0<a class=\"\" href=\"https:\/\/login.alerus.com\/forgotusername\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #297d97;\">Forgot Username<\/span><\/strong><\/a>\u00a0page.<\/li>\n<li>Enter the email address you use for business with us and select\u00a0<strong>Send Username<\/strong>.<\/li>\n<li>We\u2019ll send you an email with your username.<\/li>\n<\/ul>\n<p>If you\u00a0<strong>forgot your password:<\/strong><\/p>\n<ul>\n<li>Go to\u00a0<a class=\"\" href=\"https:\/\/login.alerus.com\/resetpassword\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #297d97;\">Forgot Password<\/span><\/a>\u00a0page.<\/li>\n<li>Enter your\u00a0<strong>Username<\/strong>.<\/li>\n<li>If the username exists, we will send you a verification code to the email address you provided at registration.<\/li>\n<li>After you\u2019ve correctly entered your code, you\u2019ll be able to reset your password.<\/li>\n<li>You can then use this new password to log in to your account online.<\/li>\n<\/ul>\n<p>You can also call us at <a class=\"phone-icon\" href=\"tel:1-800.279.3200\" aria-label=\"Call 800.279.3200\"><span style=\"color: #297d97;\">800.279.3200<\/span><\/a><strong>\u00a0<\/strong>for assistance.\u200b<\/p>\n<\/div><\/div>\n                \n                    <div class=\"accordionItem\"><div class=\"accordionTitle accordionTitle-1\" id=\"accordionTitle-3-1\"><span>What do I do if I&#8217;m not getting emails as expected?<\/span><\/div>\n                    <div class=\"accordionCopy accordionCopy-1\" id=\"accordionCopy-3-1\"><p>We\u2019re sometimes unable to deliver a message to the email address we have on file for your account. We recommend double-checking the following:<\/p>\n<ul>\n<li>The spelling of your email address (make sure you\u2019ve typed it correctly).<\/li>\n<li>Your inbox capacity (if your email inbox is full, you won\u2019t receive any new emails).<\/li>\n<li>The email address you provided is still in service.<\/li>\n<li>Your junk or spam folder (to make sure Alerus emails are delivered to your inbox in the future, please add our email address to your address book or \u201csafe sender\u201d list).<\/li>\n<\/ul>\n<\/div><\/div>\n                \n                    <div class=\"accordionItem\"><div class=\"accordionTitle accordionTitle-1\" id=\"accordionTitle-4-1\"><span>How do I log in?<\/span><\/div>\n                    <div class=\"accordionCopy accordionCopy-1\" id=\"accordionCopy-4-1\"><p>Click\u00a0<strong><a class=\"\" href=\"https:\/\/login.alerus.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #297d97;\">Log In<\/span>\u00a0<\/a><\/strong>at the top of any alerus.com page, choose\u00a0<strong>My Alerus<\/strong>, and select the\u00a0<strong>Go<\/strong>\u00a0button.<\/p>\n<p>If you haven\u2019t yet registered to access your account information online, it\u2019s no problem. Simply click\u00a0<strong><a class=\"\" href=\"https:\/\/login.alerus.com\/signup\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #297d97;\">Sign up<\/span><\/a><\/strong>. Then, follow the instructions on the screen to create your personal login credentials.<\/p>\n<\/div><\/div>\n                        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"CTA\" class=\"hero hero-position-2\">\n    <div class=\"container\">\n        <div class=\"hero-slider\">\n            <div class=\"hero-container blue\"><div class=\"content\">                                                        <img decoding=\"async\" src=\"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-content\/themes\/alerus\/img\/swoosh.svg\" alt=\"alerus image accent\" class=\"hero-swoosh\">\n                            \n                        <h1>Ready to try My Alerus?<\/h1>\n                                                <p>Open an account, such as a savings or checking account, with Alerus for immediate access.<br \/>\nAlready have an account?<span style=\"color: #15b2d2;\"> <a style=\"color: #15b2d2;\" href=\"https:\/\/login.alerus.com\/\" target=\"_blank\" rel=\"noopener\">Log in<\/a>.<\/span><\/p>\n                                                    <div class=\"buttons\">\n                                                                    <a class=\"btn primary\" href=\"#\" target=\"\">Visit a location near you<\/a>\n                                                                                            <\/div>\n                         \n                    <\/div><\/div>        <\/div>\n            <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":2134,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35343","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/pages\/35343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/comments?post=35343"}],"version-history":[{"count":24,"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/pages\/35343\/revisions"}],"predecessor-version":[{"id":37797,"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/pages\/35343\/revisions\/37797"}],"up":[{"embeddable":true,"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/pages\/2134"}],"wp:attachment":[{"href":"https:\/\/f9dc7fd910.nxcli.net\/alerus\/wp-json\/wp\/v2\/media?parent=35343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}